Personal Data Policy
Introduction
At Veltrinor, operated by TERRACLOUD LLC, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you browse our website or place an order.
Data We Collect
We collect your full name, email address, and phone number to identify and communicate with you. When you make a purchase, we gather your shipping details, including your address, postal code, and country. Payment information is handled securely by trusted third-party processors such as Stripe or PayPal. Additionally, we collect technical information such as your IP address, browser type, and cookies to improve website performance and user experience.
Purpose of Data Collection
We collect your personal data to ensure your orders are processed and delivered correctly. This information also helps us respond to customer inquiries, provide updates, and improve our website and services. Furthermore, we use this data to enhance security, detect fraud, and protect both our business and our customers.
Data Protection and Security
Your data is protected using encryption technology and stored on secure servers. Access is restricted to authorized personnel only. We never sell or share your personal information with third parties without your explicit consent, unless required to do so by law.
Your Rights and Contact
You have the right to access, correct, or request the removal of your personal data at any time. If you have any concerns or would like to exercise your rights, please contact us at info@terracloud.shop.
Company Information
Veltrinor is a registered trade name of TERRACLOUD LLC, located at 271 W. Short St Ste 410 #2074, Lexington, Kentucky 40507, United States.